This is the final part of the 3 article series on the PSA28:2013 standard for the Irish security industry. Last weeks article on the management of threats and violence by security employers received a lot of feedback on what companies were doing well and what they weren’t doing so well. I suspect this article will be the same. This week we will talk about the training and operational requirements contained in the standard and how they are being interpreted on the ground.
Last week we started off talking about the contents of the PSA 28:2013 standard for the security industry. It was supposed to be a two-part article concluding this week and with a look at the training and operations area of the sector. However there is a subject which should have been covered in last weeks section that I think needs a section all to itself. That subject is the management of threats and violence. Its about the process which companies are obliged to undertake to deal with these risks. I’ll discuss what is required, where I see the failings and what can be done to make the industry safer for both the employee and the employer.
I recently submitted a query to the Private Security Authority with regard to individual security operatives offering their services as sole traders to companies.
I received a very prompt response from the standards department which I have put below.
No real surprises but it does provide clarification for those of you who asked.
Quality in ownership, finance and staffing
This is going to be a two-part article on the current Irish security quality standard for the Guarding Services and Door Supervision sector. In this article I’ll talk about some of the criteria for ownership of a security company and some of the issues around selection and screening. Next weeks article will go into training and operations.
In 2013 the Private Security Authority replaced the old IS 999:2001 Guarding Services with their own newly designed and updated standard for contractors. The PSA 28:2013 quality standard was designed to meet the needs of the industry by regulating companies in the Door and Guarding sectors. While there are over 20,000 people employed and working for contract security companies around Ireland not many of them know of the standard under which they operate. The standard and meeting its requirements tends to be reserved for management and administration staff. In this article I want to shed a little light for the frontline staff on what the standard entails and what is supposed to be in place with every company who has achieved it.
Part 1 – Control Room Principles and practice
Whenever we think about running a successful security function a key element of the task is always command and control. If we get the command and control functions operating smoothly then the security functions usually follows suit. One of the key elements of a successful command and control function is the security control room. Over the next two articles I want to discuss this important element of the security team and talk about some good and bad practices.