From security training to developing people

Mindset + Training + Application = Development

This article is reproduction of a piece  I was kindly asked to write by Dr Alison Wakefield Chairperson of the British Security Institute for the Risk UK magazine in February of this year. I’m re-printing an altered version of it here in response to some issues raised recently about in house training in security  and the lack of development of security staff after completing in house training with security companies. 

The development of security staff has always been a challenge for the security industry. There are many contributing factors to this, such as staff turnover, cost, quality of entry level staff or lack of return on investment, which many of you will be all too familiar with. There is another factor, however, that contributes to all the above. I believe that in many organisations there is a fundamental misunderstanding of what people development really means. As an industry we tend to focus on training security staff in order to develop them, but is that really enough? The truth is that we can never truly develop other people. All we can do is give our people the trust, resources and support to develop themselves.

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A note on violence: When all you have is a hammer

This one could be a short musing on violence and its use as a problem solving tool in the security industry. Have you ever heard the phrase ‘when all you have is a hammer every problem looks like a nail’? Its something I’ve often related to the security industry and something which my younger self was often guilty of. Its not a complaint about the use of violence or physical skills but it is a cautionary message about over reliance on physical skills. I had a completely different idea for this weeks article but a conversation with an old friend this week put this thought into my head I was taken to thinking about my younger days as I started off in this industry. At that time I thought I was the best thing since sliced bread. I was probably a little over confident and definitely a lot more hot headed than I would now ever like to admit. I grew up with experience and harsh lessons but not without making a lot of mistakes and that is what I want to talk about here. My musing is on violence and the advantages and disadvantages of having a large skill set in that area in the security industry.

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Security Operative basics: Setting the standard

Short rant crossed with a basic message this week. Is it just me or have standards dropped in the security industry in the last few years. I’m not talking about the standard of person entering the industry or standards of work conditions. I’m talking about the standards of how we look, act and behave while on duty. Maybe its just me turning into an old grouch but I’ve definitely noticed a decline. I could be wrong but I’ve definitely noticed an increase in not shaving, not ironing, wearing runners with uniforms and all of the other small irritating things that drive me crazy. Has this now become acceptable in the industry? Whats caused it? Or am I completely wrong and turning into a grumpy old man? This is not for the experienced professionals who show up to work every day like they should. Its for the new people who see these things happening and think its ok. Its for the people who want to know how to look and act professionally and its for the supervisors who have let this slip into their teams without them noticing.it.

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Duty of Care, Negligence and Liability in the Security industry

Duty of care

This week I’m going to go all legal and talk about duty of care. These 3 words on which a significant amount of business in the security industry are based. The words are used over and over in operations records, assignment instructions and legal issues around the security industry but how much does the average security operative know about what these words mean. In this article I want to look at duty of care from a civil law perspective.

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Security operative questions answered: March 2018

I said last week that I had gotten a number of question that I felt was best answered in a public forum. These are the questions I have received both before and since I made that announcement. Everything from safety boots to guard dogs and a few more in between. As always I advise you not just to take my answers at face value. I give you my answers based on my experience and research and you should do the same. Take my answers and use them as the basis to research your own. As always I’m open to your feedback and to any ideas you may have on any of these subjects.

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