Writing professional security reports
This week we are going to look at the essential task of completing an incident report. It’s the part of the job that not many people like but it is nevertheless essential. I’ve been there at the end of a long night in a club when all you want is to get home to bed and the manager walks out with a stack of empty report forms to complete. I’ve been there after an arrest that’s gone violent and you need a report for the store manager asap. I’ve also been on the other side of that equation. I’ve gotten phone calls from irate customers the morning after an incident or a persons solicitor the day after an incident when I haven’t had reports. In both of those cases the absence of a report hasn’t looked professional but the quality of the report that does arrive is the real critical part. Reports can save you or cost you after incidents. One of my maxims in the security industry is ” even if what you did was correct you can still lose if it doesn’t look correct or you don’t record it correctly”. In this article I want to help you with that part. I’ve seen too many people cost jobs and money because of poorly written reports.
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Having the Medical Basics in your pocket
For those of you who have asked about the 80 cent medical kit I mentioned in the Security Operative Basic Kit article and in the Facebook competition here is a quick video.
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The soft skills of the security operative.
I posted this video on our Yourubw channel last week about the value of discretion and tact in security professionals
Continue reading “Security Operative Skills: Discretion and Tact”
Following on from the previous two articles around risk assessment and preparing an emergency response kit I want to continue on a similar theme in this article. In this weeks rant I want to talk a little about planning and preparing for emergencies. Far too often we see security teams first piece of emergency planning happen in the midst of a real emergency and when those plans crumble there is no plan B. I want to discuss the 3 elements of emergency planning which I believe are :
* Procedures and training
They are all important but I believe that they fall in that order of importance.
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A quick blog post to accompany the video below about my security operatives notebook.
Continue reading “Security Operatives Notebook”