PSA28:2013 Part 2: Managing Threats and Violence

Last week we started off talking about the contents of the PSA 28:2013 standard for the security industry. It was supposed to be a two-part article concluding this week and with a look at the training and operations area of the sector. However there is a subject which should have been covered in last weeks section that I think needs a section all to itself. That subject is the management of threats and violence.  Its about the process which companies are obliged to undertake to deal with these risks. I’ll discuss what is required, where I see the failings and what can be done to make the industry safer for both the employee and the employer.

Continue reading “PSA28:2013 Part 2: Managing Threats and Violence”

PSA28:2013 The Security Company standard – Part 1

Quality in ownership, finance and staffing

This is going to be a two-part article on the current Irish security quality standard for the Guarding Services and Door Supervision sector. In this article I’ll talk about some of the criteria for ownership of a security company and some of the issues around selection and screening. Next weeks article will  go into training and operations. 

In 2013 the Private Security Authority replaced the old IS 999:2001 Guarding Services with their own newly designed and updated standard for contractors. The PSA 28:2013 quality standard was designed to meet the needs of the industry by regulating companies in the Door and Guarding sectors. While there are over 20,000 people employed and working for contract security companies around Ireland not many of them know of the standard under which they operate. The standard and meeting its requirements tends to be reserved for management and administration staff. In this article I want to shed a little light for the frontline staff on what the standard entails and what is supposed to be in place with every company who has achieved it.

Continue reading “PSA28:2013 The Security Company standard – Part 1”

Security Control Rooms -Part 2

Control room layout and equipment

In last weeks article I talked about the functions and principles of control rooms and how I like them to operate. In this weeks article I’ll go a little more practical and I’ll talk about the actual equipment I like to have. I’ll also talk about  different pieces of technology that I use when setting up a temporary control room but which really could be applied to any control room.

Continue reading “Security Control Rooms -Part 2”

Security Control Rooms

Part 1 – Control Room Principles and practice

Whenever we think about running a successful security function a key element of the task is always command and control. If we get the command and control functions operating smoothly then the security functions usually follows suit. One of the key elements of a successful command and control function is the security control room. Over the next two articles I want to discuss this important element of the security team and talk about some good and bad practices.

Continue reading “Security Control Rooms”

How was your Christmas Day?

A special day or just another day?

Seems a really cynical question considering the time of year. For so many people Christmas Day was a special day. A day of rest and relaxation at home or with family. For some though it was just another work day. The security industry like many others finds itself needed on Christmas Day just like any other day. In the days leading up to Christmas and the day itself  I had a lot of people contact the page and the website with stories and queries about Christmas Day. In this article I want to bring you some of those stories. All of these stories are based on actual people working this year but Ive changed some details for obvious reasons. They show both the breadth and difficulty of the security industry on a day like Christmas as well as some of the fantastic people who work in it.

Continue reading “How was your Christmas Day?”